Branson, Missouri
City Hall
18.74  Hourly
Full Time, Non-Exempt
Monday thru Friday, 8:00 am - 4:30 pm

CLOSING DATE: Open until filled; Priority consideration will be given to applicants applying by Friday, September 13, 2019.

WORK HOURS: Monday through Friday, 8:00 am to 4:30 pm

POSITION SUMMARY: The person in this position performs a variety of accounting related duties associated with utility billing, work orders and journal entries related to utility financial transactions. Work is performed under general supervision with work reviewed for results achieved. This position is supervised by the Finance Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Requires a regular and consistent physical presence in the Finance Department offices in City Hall, and the duties and responsibilities include the following:

1. Behaves in a manner that promotes a productive, healthy, safe and positive work environment by:

  • Depicting trustworthiness through integrity, truthfulness, consistency and honesty, and while protecting confidential information as necessary;
  • Creating and maintaining positive relationships at all levels by treating others with courtesy, respect and in a conflict-free professional manner, and believing the best in others;
  • Taking into consideration the effects on others, on costs, and on intended outcomes of decisions and actions taken;
  • Upholding the public trust by being safe, enforcing safety, and working promptly, diligently and with a focus on quality;
  • Showing impartiality and equity toward others, and not using job responsibilities to provide nor elicit special favors, and by not making promises that conflict with job duties and responsibilities;
  • Adhering to all policies, laws and regulations as applicable to the role and to being a citizen.

2. Follows the direction of supervisor(s).

3. Performs a variety of accounting work in relation to all stages of utility billing including meter exchanges, electronic reading uploads, reconnects, disconnects, shut offs, delinquency notices, troubleshooting large bills, new service, return payments and correcting system errors.

4. Performs A/R billing for public works including new meter connection, extending water & sewer lines and sewer bonds.

5. Performs operation of a central accounting system such as utility billing.

6. Develops, computes and compiles data and information for formal financial statements, accounting reports, and credit reports.

7. Compiles and posts data from closed work orders in financial reports.

8. Computes penalties that are owed from billings or delinquent accounts and resolves account problems.

9. Provides customer service and troubleshooting assistance to customers.

10. Assists with troubleshooting meter reads and sets up work orders in cases of questionable readings.

11. Supports department personnel in the use of the City's accounting system for Business Licensing, cash receipts, and utilities.

12. Uses a variety of complex computerized, network-based multi-function Accounting, word processing, database and data processing and management software on a daily basis.

13. Assures assigned tasks are completed in compliance with all applicable City of Branson administrative and financial guidelines, laws, procedures and policies.

14. Supervises financial utility staff to ensure all duties and requirements are completed in a timely manner so that utilities operates in an efficient monthly process.

15. Establishes and maintains effective working relationships (i.e., good customer service) with staff at all levels, internal customers, and the public.

16. Responds to questions and provides information pertaining to procedures and services in a clear, concise and professional manner.

17. Accountable for the timely completion of assigned duties with minimal supervision and performing work with accuracy.

18. Responsible for the accurate and efficient completion of activities included in the daily operations of clerical and customer service.

19. Monthly and Quarterly Reconciliations.

20. Utility Sales Tax calculations and Filings.

21. Other duties as assigned by supervisors.


*Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

  • Knowledge of accounting procedures, bookkeeping principles, office methods and practices as applied to standard accounting transactions.
  • Knowledge of general office practices and procedures and of the procedures and services of the Finance Department.
  • Knowledge of modern office machines, office practices and Standard English usage; business correspondence formats; accurate grammar, spelling and punctuation.
  • Ability to supervise a small staff.
  • Ability to maintain financial records and prepare financial statements.
  • Ability to communicate effectively in English both verbally and in writing.
  • Ability to maintain appropriate level of confidentiality for both written and verbal information.
  • Ability to handle deadlines and stressful situations in a calm, orderly and accurate manner.
  • Ability to plan, coordinate and monitor activities and projects. Take appropriate initiative in completing work by setting priorities and meeting deadlines.
  • Ability to remember and recall details to provide customer and staff with appropriate information.
  • Ability to read, understand and interpret a variety of information.
  • Ability to use word processing, database, and spreadsheet operations and the central accounting system.
  • Ability to use various types of computer software (including Microsoft Office) and hardware.
  • Ability to use independent judgment.
  • Ability to follow oral and written instructions.
  • Ability to accept, receive and/or collect payments.
  • Ability to handle a large volume of public contact, including difficult situations, in a pleasant, professional and efficient manner.


  • See under Experience, Education and Training below.


The physical demands which follow are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee must be able to talk, hear, sit, stoop, bend and reach to both ground level and overhead; hold and grip objects; must be able to lift/move/carry up to twenty-five (25) pounds; have the ability to multi-task when dealing with phone, computer inquiries and physical interruptions. Must be able to operate basic office equipment (i.e., copier, scanner, 10-key, computer keyboard, mouse and other computer technology) required for job duties. Specific vision abilities required by this position include close vision, peripheral vision and the ability to adjust focus.


While performing the duties of this position, the employee is primarily indoors with heating and cooling regulated in a general office environment. The noise level in the work environment is usually low.


  • A Bachelor's Degree from an institution of higher learning that is regionally accredited through the U.S. Department of Education is required.
  • Either twelve or more hours of accounting coursework within a Bachelor's Degree program, OR five years of work experience in accounting is required.


  • Must possess and maintain a valid Motor Vehicle Operator's license.
  • National Career Readiness Certificate preferred.


  • Must be at least 18 years of age.
  • Must possess no felony convictions and be able to pass a background investigation and all post-offer evaluations.
  • Must be insurable under the City's automobile insurance coverage anytime when operating a City vehicle.
  • Must possess a high degree of integrity, strong work ethic, and ability to work with minimal supervision.